Insider Series | Serving B2B Customers

6/11/2021 - 12:40:03 PM


Enable customers to engage with your business online.

This episode is part of an ongoing video series demonstrating tips, tricks, and features to help you get the most out of Eagle Business Management Software. In today's video, Nathaniel explores how you can use the EBMS Customer Portal to provide a better business-to-business  (B2B) customer experience.

Are you struggling to keep accurate and current product info in front of your customers? Do you have double-entry errors because orders are entered manually? By offering an online customer portal, your customers are able to shop your product catalog, access their order history, and pay invoices online.

This video covers - 

  • An explanation of online EBMS options including the essential, select, and premium editions
  • How your customers can access their account details, recent orders, and payment information
  • An easy way for customers to pay outstanding invoices
  • Several ways to make online ordering even easier including file uploads, easy reorders, and RFQ's 

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