The customer record will contain some terms that apply only to rentals. Often these rental settings apply to all customers or a group of customers. Open the default settings to change the rental settings for all customers by completing the following steps:
Select Sales > Options from the main EBMS menu and click on the Customer Folders tab.
Click on the Edit Defaults button to open the defaults record.
Click on the Rentals tab as shown below:
Set the Calculate Damage Waiver option to apply damage waiver to rentals.
Set the Damage Waiver Percentage. Review the Rental Contracts > Damage Waiver section for more details on the damage waiver process.
Enable the Periodic Billing if the customer should be invoiced during the rental for extended length rentals. Review the Rental Contracts > Periodic Billing section for more details.
Enable the Pre-Billing option if this customer must pay for the rental when it is checked out rather than when the rental item is returned. Review the Rental Contracts > Billing a Rental section for more details on pre-billing options.
Right-click each option and filter down each setting to globally change the selected option for all customers or a group of customers. Review the Sales > Customers > Setting Customer Defaults section of the sales manual for more details on the filter down options.