E-Commerce Overview

Increasingly more people are shopping on the internet and locating stores or specific product online. The e-Commerce Module within EBMS allows you to start a store online using your existing EBMS inventory system.

Ecommerce Site 

The E-Commerce module of EBMS allows the user to create product lists, pictures, pricing, and details for a website, directly from the EBMS inventory system. The user reduces redundant information by only maintaining one product and price list.

The module includes a full featured shopping cart that includes terms, shipping options, and pricing uploaded from the EBMS software. This optional EBMS module facilitates the process of A) Uploading product information, customer information, and product page design from the EBMS Software, B) Managing an online shopping cart, and C) Downloading and processing orders from the e-commerce website to EBMS.

The EBMS e-commerce module gives the user the following advantages:

  1. Upload information such as product information, customer information, pricing, and availability. The data is synchronized between the EBMS data on the company computer to the data center that hosts the e-commerce site. The EBMS update procedure requires a high speed connection to the internet since the synchronization tool is constantly copying graphics and text to the website. A digital connect of 128K upload speed or higher is required. 256K or higher is recommended. The upload process is no longer a process step that must be launched by the user. Allow a few minutes for changes to be reflected on the website. Contact an EBMS support technician for any issues regarding the synchronization tool.  

  2. Manage the Shopping Cart

  3. Processing Orders from the e-commerce website

Note: Ecommerce and the customer portal settings may be hidden if the the EBMS data syncronization tool is not configured.  Review the Advanced Features > Synchronizing Data for setup instructions and details. 

Some options are disabled if the EBMS e-commerce tools are interfaced with a 3rd party shopping cart.  Review Advanced Options > Integrate with Other E-commerce Solutions for more information.  

Customer Portal

Customer accounts can be created to identify the customer and customer information. Price levels, terms, default shipping method, saved credit cards and other settings are managed within the customer. Customer accounts can be created within EBMS or from the website.  Review the following sections for details:

  1. Online payment options:  Review Online Payment Options for payment methods, saved payment cards, and other details.

  2. Sales history:  Review Payment and Order History to view orders, payment, and reorder the same product as earlier orders.  

  3. Online user managed accounts:  Review User Created Customer Accounts for EBMS settings to configure online user managed accounts.

Review Customer Portal > Overview for details on this convenient web access tool for customers.