Deliver a better customer experience.
Provide everything your customer needs to expedite placing an order, manage their account, and pay their account balance.Customers are often looking for past orders, their specific pricing, account info, and account balances. This portal enables your customers to view and interact with their account without contacting your company.
Customer accounts can be created from your website or from within EBMS to identify the customer and customer information. Customers can login to edit their contact and profile information providing a centralized place for your customer to access their account.
Customers can pay any balance on their account from your website. Outstanding invoices that were placed via the website, over the phone, remote device, or from the store can be viewed and paid quickly and efficiently. Customers with reccurring contracts, service contracts, and wholesale customers with terms can quickly pay account balances. Send a link with the customer statement or invoice and reduce the time it takes to get paid.
Give web customers complete order history from their website account. All order history can be viewed including previous sales orders and invoices entered from the website, point-of-sale, or EBMS order entry to facilitate quick reordering.
Product pricing, available products, and shopping cart settings can be controlled from the customer record within EBMS. A customer can login to the website and view product at his specified price level and checkout with his allowed terms. Unique messages and product can be shown per customer or group of customers.
Choose from five different packages to fit the needs of your business. Learn More >>