Viewing Item Details and History

A serialized item including its history can be viewed anytime from the point of purchase or manufacture until years after the item is sold.

The individual items can be viewed from the customer record by clicking on the Serialized Items tab as show below:

Various tabs appear with history on the serialized item.

The Memo can be used to record miscellaneous information.

The Website and Images tab will only appear if the EBMS e-Commerce module is present. Review [Sales] E-commerce > Creating Content > Template Options > Serialized Items for more details on showing the serialized item within a website.