Applying Customer Credits

The Apply Customer Credit option setting within the Recurring Billing process dialog gives the user the option to apply any existing credits to the new recurring billing invoice. A partial payment to the new invoice will occur if the credit is less than the amount of the new invoice. The credit will be reduced but not eliminated if the new invoice is less than the amount of the credit.

The following general ledger transaction will be created using the accounts receivable account listed within the recurring invoice settings. Review the Invoices > Processing a Sales Invoice section for more details on the general ledger transactions created within a sales invoice.

 

Debit/Credit

GL Classification

ID

Amount

Credit

Accounts Receivable

Customer ID

Recurring billing invoice total

Debit

Credit Clearing Account

Customer ID

Recurring billing invoice total

Credit

Accounts Receivable

Customer ID

Negative amount of recurring billing invoice

Debit

Credit Clearing Account

Customer ID

Negative amount of recurring billing invoice

 

The debit transaction uses the Credit Clearing Account instead of the usual cash G/L account. Since the sum of the credit and the recurring invoice is zero, the cash account balance will be unchanged.

Select Sales > Options from the main EBMS menu and open the Recurring Billing tab as shown below:

The Credit Clearing Account is only used when a credit is applied to a recurring billing invoice. It is recommended that the standard cash account is used for this setting. Review the Customer Payments > Payment Options section to review the cash account setting.

Review the Recurring Billing Process section to enable the Apply Customer Credit option.