To add or redeem points on a loyalty card, the customer record must first be configured for the loyalty card within EBMS software. Review the Configuring a Customer Record to Use a Loyalty Card section for the steps to accomplish this task.
To add points to a customer loyalty card at the point of sale take the following steps:
When a customer has accrued enough points on a loyalty card to be able to redeem them for merchandise or other benefits (as established by the merchant), the loyalty card essentially becomes a gift card and the monetary award value is accessed and applied in the same manner as a gift card.
Review the Paying Using Gift Cards section for the steps to apply payment to a Sales Order using a gift card.
Swiping a customer's loyalty card while a Sales Order is open will change the Bill To customer of the Sales Order automatically. Use a magnetic swipe device/keyboard to do so; a payment device will not work.