Scanner Messages

The following are messages that the user may encounter while using the barcode scanner:

The option Inventory ordered amount can be changed is not turned on. See Item Not Found On Order.

The option Inventory counts can be adjusted is not turned on. See the Item Not Found On Order.

The option Inventory items can be associated with UPCs is not turned on. See Item Not Found On Order.

The scanned customer was not found in the EBMS system.

The Scanner is equipped with the ability to save up to 30 item inputs while it is disconnected. The scanner becomes disconnected when the base is not powered or the Scanner moves out of range of the base. If an item is scanned while disconnected the scanner will beep three times and the light will flash red or orange. The Scanner will send the saved items once the connection can be made again.

Since there is no validation while the Scanner is disconnected, it will validate each of the items once the Scanner regains connection. It will display each item, and the message the user would have received (valid or invalid, or updated data). At this point, the only option is to press 1 to continue. The Scanner will inform the user of any incorrectly entered data. It is advised that the user make note of these incorrect items as they are displayed, so that the errors can be corrected when the scanner finishes displaying the sent data.

After the scanner has regained connection, move to the menu or send the saved data. Review the Basic Functionality section for more details. Reset * will also cause the saved data to be sent. This must be done BEFORE the barcode of another base is scanned. The items are stored on the scanner itself, and scanning the base barcode will reset the scanner

The system attempted to make an adjustment to an Inventory item using an invalid number. Contact Koble Systems.

There may be problems with the folder defaults for the Default New Inventory Item folder. Try creating a new inventory item in this folder (do not specify any information except inventory ID). If this does not work, resolve any issues that came up when creating the inventory item. The system should now be ready to create items from the scanner

The data entered is not valid.

The scanned warehouse is not valid.

A new inventory item cannot be created because the inventory ID is already being used.

All items added to warehouse transfers must be track count items

The inventory item ID entered is invalid.

If the user is in the Shipping mode: the option Items can be added to Sales Orders, within EBMS, is not checked. To turn this option on go to Payroll>Employees. Select an Employee and go to the Barcode Scanner tab. Check the option; Items can be added to Sales Orders to add items. Only items which are included on a Sales Order can be updated but not new items.

If the user is in the Receiving mode: the option Items can be added to Purchase Orders is not checked.

The option Shipped (scanned) quantity can exceed ordered quantity, within EBMS, is not turned on. See Item Not Found On Order above for more details.

This action cannot be completed because there is a job associated with this order.

With a warehouse transfer, the option New warehouse transfers can be created from the scanner is not turned on.

With a job transfer (only in Job Costing EBMS module), the option New job transfers can be created from the scanner is not turned on. See Item Not Found On Order message.

There is no Default Customer set in EBMS. To set a default customer go to Sales>Options>Barcode Scanner.

There is no Default ‘From’ Warehouse set in Sales>Options> Barcode Scanner.

A new inventory item cannot be created because there is no Default New Inventory Item Folder set in sales options.

The scanner did not understand what to do with your last scan. Contact Koble Systems.

This error occurs if the user scans a customer or vendor barcode (in Shipping or Receiving Mode, respectively), but an error occurred and the order could not be created.

The order has been processed. If the order was unprocessed before, then someone in the system has processed the invoice since.

The order number is invalid. If the order number was valid when the item was scanned in before, then the invoice has been deleted.

The range of valid quantities is -99999 to 99999 when using the scanner. The number you entered was either lower than -99999 or higher than 99999.

There was an error when the system attempted to print/process the order. Contact Koble Systems.

Process the Sales Order?

The system has determined that the order has been filled. Press 1 if you would like the order to be processed, or 2 to cancel.

Create a Back Order?

The command for Process has been pressed, see the Command Index, but the order is not yet complete. Press 1 to process and create a back order, or 2 to cancel.

The scanned/entered warehouse or job transfer is already closed.

The scanned/entered warehouse or job transfer was not found.

The scanned vendor was not found in the EBMS system.